Andrzej Zabawa

About the trainer

A trainer with practical business experience in sales, operational management and employee competence development. Certified coach and business consultant. He conducts trainings related to, among others with the areas of customer service, sales and customer service over the phone, organization and management in call centers, communication and relationship building, team management, coaching. He also deals with business consulting and consulting in the field of business strategy and tactics. Conducts training in the field of:

• sales management, team management (leadership),
• creating a team,
• management by objectives - MBO,
• sales and customer service (creating, implementing sales and customer service standards),
• merchandising,
• negotiations,
• team communication,
• assertiveness, coping with stress,
• communication by phone (telemarketing),
• business consulting and consulting in the field of business strategy and tactics,
• coaching,
• workplace coaching.